Contact TAC

Lumenera’s Technical Assistance Center (TAC) is fully committed to supporting its customers. A variety of effective solutions and reference materials will assist you through product development, design, integration, deployment and post-sales.

Your incoming query will directed to our TAC team where a case will be opened in our case management system and assigned to the appropriate Application Engineer (AE). Shortly, you will receive a reply email with your case number and question details, and your assigned AE will follow up with you to help resolve the issue or answer your questions.

Please complete this form and we will respond as soon as possible.

  • If you have screenshots or images to send us, use the convenent upload feature of the Lumenera Hightail Service.

    If you prefer, you can send us an email to

    You can also reach our support phone line by calling (+1) 613-736-4077 (Toll Free: 1-866-636-4077) and pressing "2" at the greeting. If we are unavailable when you call, please leave us a message and we will respond promptly to inquiries.

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