Shipping Information

Teledyne Lumenera relies on UPS to deliver its products in a timely and safe manner, making daily pickups from our headquarters. In-stock products can arrive as quickly as the next day. Shipping terms are FCA Factory (Incoterms 2010).

Track your UPS shipment

Canadian Shipments: All orders destined for points within Canadian borders are shipped using UPS Express Saver services, and are usually delivered the next business day.

US Shipments: All orders destined for points within US borders are shipped using UPS Express Saver services and are usually delivered next business day barring any customs delays. All import duties, taxes and/or fees are the responsibility of the importer. As these charges are beyond our control, they cannot be reimbursed.

International Shipments: All orders for delivery outside the United States and Canada will be shipped using UPS Express Saver services. The delivery time is approximately 1 to 3 business days barring any customs delays. All import duties, taxes and/or customs fees charged by either the exporting and/or importing countries are the responsibility of the importer. As these types of charges are beyond our control and unpredictable, they cannot be reimbursed.

Shipping Charges: We work with our carriers to ensure our customers pay the lowest possible shipping charge. The minimum shipping charges for each country are outlined in the tables below.  NOTE: RMA shipping responsibilities and policies are outlined under our RMA section of the Support page.

Delivery ToMinimum (USD)
Canada$30
United States$30
International$60