At Lumenera we take great pride in how we value and satisfy our on-going customer needs, and in the superior quality of our products and services. We consistently score top marks as a preferred supplier to our OEMs who successfully grade us on a variety of criteria including on-time delivery, zero quality issues and value engineering.
The end result is time and cost savings for our customers. On-time deliveries mean no disruptions in the manufacturing process. Zero quality issues eliminate downtime on assembly floors and the administrative costs associated with returns, paperwork, shipping/receiving and finance documentation tracking.
For Lumenera, our consistency and track record are proof that we are functioning at a high level of partnership with our customers. We rely on all divisions to ensure we meet our customer needs and QC expectations. Ongoing evaluation also helps us work together with our customers to find suitable improvements when required.
When it comes to global customers, we know our business.
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