To ensure that our customers have a great “out of box” experience, Lumenera includes Quick Start Installation Guides with all its products.
Lumenera’s FAQs provide partners and customers with quick solutions to common questions.
More detailed solutions related to specific applications are accessible to customers through our Knowledge Base. Contact our Technical Assistance Center (TAC) at email@example.com to obtain access to solutions via a User name and password.
Should you require any additional assistance with your camera installation, please contact your Lumenera dealer for first line support. The TAC is available for second tier support at firstname.lastname@example.org or at 1-613-736-4077 (press 2 from the auto-attendant).
Using power that does not comply with the camera specifications may result in damage to the camera. Any such damage is not covered under warranty.