Yes, our existing 32-bit and 64-bit drivers and camera software work with the Windows Vista 32-bit and 64-bit releases. If you have a new or upgraded computer with Vista, simply download the LuCam or INFINITY installations from the Support -> Download centre of our website.
Windows XP, Windows Vista, and Windows7 - 32 and 64-bit/p>
Yes. We do certify all of our enclosed cameras for the CE mark. All board level cameras are CE ready with an appropriate CE certified enclosure.
Please contact our Support team at email@example.com for more information. Please provide the camera model you are using in your email.
We require Windows XP with at least Service Pack 2.
The most recent version of the LuCam software is always posted on our website. You can determine the version you are working with by opening the LuCam Capture's application's About box. This box displays the software versions for the overall LuCam software, the LuCam API, the device driver, the camera firmware and its FPGA load.
Any SKYnyx software release greater than 5.0.0 will allow the SKYnyx cameras to operate on 32-bit or 64-bit platforms running Windows XP, Windows VISTA, or Windows 7. Please click here to download the latest release.
No. This camera will only support one video stream to one application at a time. However, you can have more than one application access the camera at a time.
The exposure time can be controlled through the LuCam API. The LucamSetProperty() function with the LUCAM_PROP_EXPOSURE property provides the mechanism to control the exposure of the camera when in video mode. In snapshot mode you can set the exposure parameter of the LUCAM_SNAPSHOT structure.
The camera supports a parameter "frame rate" (set through LuCam Set Format) that allows the user to set the value to a rate that is below the maximum. The actual frame rate will be set to the nearest frame rate that is equal to, or below, this desired frame rate.
The USB 2.0 camera will work with your computer's power management scheme. The camera will turn off when your computer turns off or sleeps and turns on when the computer is awake. If you want to turn off the camera without turning off the computer or putting it to sleep you will need to unplug the USB 2.0 cable and the external power supply (if used) from the camera.
In theory, you can have up to 127 USB 2.0 devices on one USB 2.0 bus. This value includes all hubs required to connect all the other USB 2.0 devices on the bus. Assuming you wanted to connect as many cameras as possible and you assume that each hub has 4 ports, you would be able to connect, in theory, up to 94 cameras using 33 hubs. In practicality though, we do not recommend connecting more than 4 at a time as the performance of each camera will be reduced with each camera.
There are two options. Either you can purchase a USB 2.0 Adapter card for your computer with extra USB 2.0 ports or you can purchase a USB 2.0 hub.
The standard cable we provide is a 6' (2m) cable. We can provide a 10' (3m) or 15' (5m) cable upon request. Please contact firstname.lastname@example.org if you require more information on ordering these cables
This happens when it does not find the correct drivers for the camera or the New Hardware Wizard was terminated before completion, or with an error. Please see previous question for details on correcting this issue.
This issue, known as vignetting, happens when the lensing used is too small for the camera's sensor. Make sure that you use the proper lens/optics for the camera. Your camera's datasheet will state the size of the sensor used so that you can properly match your lens/optics.
There are a few reasons why you cannot get the advertised frame rate.
The selected exposure time limits the frame rate. Make sure that the exposure time < 1/desired frame rate.
There is not enough computer resources to keep up with the current camera data rate. You will need to minimize the resource usage or operate the camera on a faster computer.
This is an issue with any development environment, not just Visual Basic. The issue is that the DirectShow filters are still trying to stream to the preview window but it is no longer available. What you need to do to avoid this issue is to stop the stream and close the preview window either by closing the preview dialog box or by calling LucamDestroyDisplayWindow(), if it was created by the LuCam API.
All SKYnyx camera models have a T-mount thread built into the camera body.
There is no support for the SKYnyx cameras on a Mac computer. A Mac interface is available for INFINITY models only. It uses a QuickTime plug-in enabled through ImageJ.